General Terms and Conditions of Sales
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The Purchaser expressly agrees with these General Terms and Conditions which form an integral part and shall govern any Supplier’s Offer, Buyer’s Order, and/or Contract between Supplier and Buyer, except in the event of an explicit agreement or Special Terms otherwise.
The contract shall be considered as concluded as soon as the Supplier receives the Offer from the Buyer in writing or upon acceptance/confirmation of the Order in writing, in accordance with Chapter 3 of the General Terms and Conditions of Sales. Unless otherwise agreed in writing, the Offer shall in no case remain in force for more than thirty (30) days from its notification to the Buyer.
The Products shall be invoiced at the price agreed upon at the conclusion of the Contract. Prices reported are in Euro (€), excluding VAT, but they include fixed unit packaging costs. The dispatch fee for the Products shall be established in accordance with the International Commercial Terms (Incoterms 2020) and shall be borne by the Buyer. The Supplier shall have the right to retain ownership of the Products, in whole or in part, until the Buyer has fulfilled all obligations arising out of the Contract and/or Confirmation of Order.
Unless otherwise agreed, the Products shall be delivered in accordance with the terms of International Commercial Transactions and the place of delivery shall be the place where the Supplier has its registered office. The Supplier shall be entitled to make changes to the Products displayed on his list, or to other printed or electronic material, as well as to remove or add Products thereof.
In the event that the Purchaser’s Order cannot be completed/executed due to events of force majeure, delivery dates shall be automatically extended for an equal period of time to that of force majeure. Receipt of the Products by the Purchaser shall automatically be considered as acceptance and completion of the Order and/or Contract if the Buyer does not make any complaint to the Supplier clearly phrased in writing within eight (8) days from the date of delivery of the Products. The warranty for the Products shall be valid for one (1) year from the date of delivery to the Purchaser.
The Supplier shall not be liable for any damage or loss of the Products from the time the Products were supplied to the Buyer. All Products returned to the Supplier shall require the issue of a return authorization for goods by the Supplier and shall travel at the risk of the Buyer. The Buyer and/or Supplier reserves the right to cancel the Order if the other party fails to fulfill one or more terms of the Contract.
All relevant or non-relevant information that the Supplier provides to the Buyer is strictly personal and confidential. The Buyer acknowledges that the personal data of its affiliates and employees may be collected and processed by the Supplier under the Contract and the General Terms and Conditions and in accordance with the GDPR Policy.
If any condition in the General Terms and Conditions or in the Contract is invalid or void, the other conditions in the General Terms and Conditions and in the Contract shall remain in force. The Parties shall replace the invalid and/or non-applicable term with a new one that is as close as possible to the content and spirit of the original term.
The General Terms and Conditions, all proposals, Offers and Contracts between the Buyer and the Supplier shall be governed by the Greek law and all disputes and adversary proceedings arising here from or relating hereto shall be brought before the competent courts of Thessaloniki. For the full text of our General Terms and Conditions of Sales visit our website
